This Cookies and Personal Data Protection Policy applies to the website of Agrimia Holiday Apartments.
Agrimia Holiday Apartments
Platanias 73014, Chania, Crete, Greece
Tel.: +30 28210 60688
Email: info@agrimiahotel.gr
License Number: 1075859
By browsing our website, submitting an enquiry through a contact or booking form, or contacting us by phone or email, we may collect and process certain personal data in accordance with applicable data protection legislation.
The data controller responsible for the processing of personal data is Agrimia Holiday Apartments, located in Platanias, Chania, Crete, Greece.
For any matter regarding your personal data, you may contact us at:
Tel.: +30 28210 60688
Email: info@agrimiahotel.gr
Depending on how you use our website or services, we may collect the following data:
Full name
Email address
Telephone number
Country or place of residence
Arrival and departure dates
Number of guests
Room or apartment type of interest
Message content or special requests submitted by you
Contact details provided through forms, email or telephone
Technical browsing data, such as IP address, device type, browser type, pages visited and cookies, where applicable
We do not ask you to send us sensitive personal data, such as health information, religious beliefs or other special categories of data. If you choose to share such information with us as part of a special accommodation request, we will use it only to the extent necessary to serve your request.
The personal data you provide may be used for the following purposes:
To respond to contact enquiries
To manage availability or booking requests
To confirm, modify or cancel a reservation
To provide information regarding your stay
To serve any special requests you have submitted
For invoicing and accounting purposes
To comply with tax, tourism or other legal obligations
To improve the operation of the website and user experience
For website security and prevention of misuse
The processing of your personal data is based, where applicable, on one or more of the following legal bases:
Performance of a contract or pre-contractual steps, when you submit a booking or accommodation request.
Legal obligation, where data must be retained for tax, accounting or other legal purposes.
Legitimate interest, for website security, proper operation of our services and responding to communication requests.
Consent, where required, such as for non-essential cookies, newsletters or promotional communication.
When you complete a contact or booking form on our website, the information you enter is sent to us so that we can manage your request. This data is used only for communication with you, providing information, managing availability or completing your reservation.
If the website uses an external booking engine or third-party platform, additional terms and privacy policies of the respective provider may apply.
Your personal data may be shared, where necessary, with partners or service providers who support our operation, such as:
Website hosting providers
Email and technical support providers
Booking engine or online reservation providers
Accountants or tax consultants
Payment providers, where online payment is available
Public authorities, where required by law
Our partners process data only to the extent necessary for the provision of their services and are required to apply appropriate protection measures.
As a general rule, we aim to process personal data within the European Union or the European Economic Area. If third-party services are used that may transfer data outside the EU/EEA, appropriate safeguards are applied in accordance with applicable legislation.
We retain your personal data only for as long as necessary for the purposes for which it was collected.
Indicatively:
Contact enquiries are retained for as long as needed to manage and follow up the request.
Booking data is retained for as long as required to complete the stay and comply with legal, tax or accounting obligations.
Data processed on the basis of consent is retained until consent is withdrawn or for as long as required by the purpose of collection.
Technical data and cookies are retained according to the duration specified for each cookie category.
We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, alteration or disclosure. These measures may include secure connections, restricted data access and cooperation with reliable technical providers.
Although we make every reasonable effort to protect personal data, no electronic transmission or storage of information can be considered completely secure.
According to applicable personal data protection legislation, you have the following rights:
Right to be informed about the processing of your data
Right of access to the personal data we hold about you
Right to rectification of inaccurate or incomplete data
Right to erasure, where permitted by law
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent, where processing is based on consent
To exercise your rights, you may contact us at:
We will review your request and respond within the time limits provided by applicable legislation.
If you believe that the processing of your personal data violates applicable legislation, you have the right to lodge a complaint with the competent supervisory authority.
In Greece, the competent authority is:
Hellenic Data Protection Authority
Website: www.dpa.gr
Cookies are small text files stored on your computer, mobile phone or other device when you visit a website. They are used to ensure the proper operation of the website, remember your preferences and, in some cases, collect statistics or support third-party services.
The website of Agrimia Holiday Apartments may use cookies and similar technologies for the following purposes:
To ensure the proper operation of the website
To store cookie preferences
For website security and technical stability
To improve user experience
To analyze website traffic, where analytics tools are used
To display embedded content, such as maps, videos or social media content, where available on the website
Strictly necessary cookies are required for the proper operation of the website. Without them, certain basic functions cannot be provided correctly.
They may be used for:
Website functionality
Secure browsing
Storage of cookie consent choices
Contact or booking form functionality
Strictly necessary cookies do not require prior consent.
Preference cookies allow the website to remember your choices, such as language, region or other settings, in order to provide a more personalized experience.
Statistics cookies help us understand how visitors use the website, which pages are visited most often and how we can improve the content and functionality.
If tools such as Google Analytics, Matomo or similar services are used, these cookies are activated only in accordance with the user’s consent choices, where required.
Marketing cookies are used to display personalized content or advertisements and to measure the effectiveness of advertising campaigns. If the website uses such cookies, they are activated only with your consent.
The website may include content or services from third parties, such as:
Google Maps
YouTube or other embedded videos
Social media plugins
Online booking engine
Analytics tools
Payment services
These third-party providers may set their own cookies according to their own privacy and cookies policies.
During your first visit to the website, a cookie notice may appear, allowing you to accept, reject or manage your cookie preferences.
You may change your preferences at any time through the relevant cookie management tool, where available on the website.
You may also configure your browser to delete or block cookies. However, if you disable certain cookies, the website may not function properly.
The exact cookie table should be completed according to the actual cookies used by the website.
| Category | Purpose | Duration | Consent |
|---|---|---|---|
| Necessary cookies | Website functionality, security, storage of cookie choices | According to each cookie | Not required |
| Preference cookies | Storage of language or other user settings | According to each cookie | May be required |
| Statistics cookies | Traffic analysis and website improvement | According to the analytics tool | Required where applicable |
| Marketing cookies | Advertising display or measurement | According to the provider | Required |
| Third-party cookies | Maps, videos, social media, booking engine | According to the third-party provider | Required where applicable |
Suggested short text for the cookie banner:
We use cookies to ensure the proper operation of our website, improve your experience and, with your consent, support statistical analysis or third-party services. You can accept all cookies, reject non-essential cookies or customize your preferences.
Suggested buttons:
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This Cookies and Personal Data Protection Policy may be updated from time to time in order to reflect changes in the operation of the website, our services or applicable legislation.
The latest version will always be available on our website.
For any question regarding this Cookies and Personal Data Protection Policy or to exercise your rights, you may contact us at:
Agrimia Holiday Apartments
Platanias 73014, Chania, Crete, Greece
Tel.: +30 28210 60688
Email: info@agrimiahotel.gr
License Number: 1075859
